Privacy policy
Last updated: October 30, 2025
Aziza Afghan Beauty (“we,” “our,” or “us”) operates this store and website, including all related content, features, products, and services (collectively, the “Services”), to provide you with a curated shopping experience. Our store is powered by Shopify, which enables us to securely process transactions and manage your orders.
This Privacy Policy explains how we collect, use, and share your personal information when you visit our site, make a purchase, or communicate with us. By using our Services, you acknowledge that you have read and understood this policy.
1. Personal Information We Collect
We collect personal information to process your orders, improve your experience, and communicate with you. This may include:
- Contact details: name, billing and shipping address, email, and phone number
- Payment information: credit or debit card details, transaction history
- Account information (if applicable): login credentials, preferences
- Order details: products viewed, purchased, or added to your cart
- Communications: messages or inquiries you send to us
- Device and usage data: browser, IP address, and interaction with our site
We only collect what’s necessary to provide you with the Services or as required by law.
2. How We Use Your Information
We use your personal information to:
- Fulfill orders and transactions — process payments, ship products, and manage returns (if applicable).
- Communicate with you — provide customer support, respond to inquiries, and share updates about your order.
- Improve our Services — personalize your experience and understand how our site is used.
- Marketing (optional) — send promotional emails or updates if you’ve opted in; you can unsubscribe at any time.
- Legal and security purposes — comply with laws, prevent fraud, and maintain the safety of our Services.
3. Returns and Refunds
All returns and refunds are handled in accordance with our Refund & Return Policy.
Please note that due to the nature of our handcrafted personal care items, we cannot accept returns on used or opened products.
If your order arrives damaged or incorrect, contact us at connect@azizaafghan.com within 3 days of delivery, and we’ll do our best to resolve the issue.
4. How We Share Information
We only share your information as necessary to operate our business:
- With Shopify, who hosts our store and processes transactions.
- With service providers, such as shipping carriers or payment processors.
- When legally required or to protect our rights.
- We do not sell your personal information.
To learn more about how Shopify manages data, you can read the Shopify Privacy Policy.
5. Data Security and Retention
We take your privacy seriously. While no system is completely secure, we use reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse.
We retain information only as long as needed to fulfill your orders, comply with legal requirements, or resolve disputes.
6. Your Rights
Depending on where you live, you may have rights to:
- Access, update, or delete your personal information
- Opt out of marketing emails
- Request details about how your data is used
To exercise these rights, contact us at connect@azizaafghan.com.
We will respond promptly and in accordance with applicable laws.
7. Children’s Privacy
Our Services are not directed to children, and we do not knowingly collect personal data from anyone under 16. If we learn that we have inadvertently collected such information, we will delete it immediately.
8. International Transfers
If you are located outside the United States, please note that your information may be transferred to and processed in the U.S. or other countries where our service providers operate.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect operational or legal changes. Any updates will be posted on this page with a revised “Last updated” date.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us at:
Aziza Afghan Beauty
📧 connect@azizaafghan.com